Shipping Policy

Shipping Policy

At Zalume we are committed to providing our customers with fast and reliable delivery across the United Kingdom.

Processing Time
All orders are processed and dispatched within 24–48 business hours after payment confirmation.
Orders placed on weekends or bank holidays will be processed on the next working day.

Delivery Time
Standard delivery within the UK typically takes 2 to 7 business days after dispatch.
We work with trusted couriers such as Royal Mail, Evri, and DPD to ensure your order arrives safely and on time.

Shipping Cost
We offer Free Standard Delivery on all UK orders.

Order Tracking
Once your parcel has been dispatched, you will receive an email with a tracking link to follow your delivery in real time.

Delivery Address
Orders are shipped from our fulfilment partner and delivered directly to your chosen UK address.
Please ensure all delivery details are accurate when placing your order, as we cannot be held responsible for incorrect information provided.

Customer Support
For any questions regarding shipping, please contact our customer service team at support@wearzalume.com
Our support is available exclusively via email during business hours, Monday to Friday.

Company Address
Zalume
128 City Road
London
EC1V 2NX
United Kingdom